For local families
You are overseas. Your parents are here.
If you work in Singapore, Australia, the UK or anywhere else, you already know the feeling — a hospital appointment on a Tuesday morning, and you are eight hours away wondering what the doctor actually said.
We go with your mother or father to the appointment. We help them get there and home again, we listen, we ask the questions you would have asked, and the same evening you get a written summary with photos of any prescriptions or referral letters. No guessing, no relying on a tired parent to remember.
What arrives after every appointment
Not a rushed phone call. One message you can re-read, keep, and forward to your brothers and sisters.
How the arrangement works
We meet them first
Before anything else we visit your parents at home, drink tea, and make sure they are comfortable with the person who will be going with them.
You send the calendar
Tell us the appointment dates you know about. We keep track and remind them two days before.
We go with them
Picked up at the front door, accompanied through the hospital, brought home. The same companion each time wherever we can.
You get the summary
Written, the same day. Plus a monthly phone call with us if you want to talk something through.
Family Care Plan
For adult children living abroad. A standing arrangement for your parents.
- Two accompanied appointments a month
- Two extra local trips — pharmacy, blood test, physiotherapy
- Written summary after every visit
- A monthly phone call with you, at your timezone
- We keep the appointment calendar and remind them
- Priority booking when something comes up suddenly
- One named companion, so your parents see a familiar face
Family Care Plan
Most families start with a single appointment first.
Common questions
My parents are private people. Will this feel intrusive?
That is a fair worry, and it is why we send the same companion each time wherever we can. Your parent decides whether we come into the consultation room or wait outside. Many families start with one appointment to see how it feels before arranging anything ongoing.
What exactly is in the written summary?
What the doctor said in plain words, the medicines prescribed and what each is for, the date and place of the next visit, anything the family has been asked to do, and clear photographs of prescriptions, referral letters and results. It reaches you the same day.